If you replaced your router recently, you may have to reconfigure the computer and printer to reconnect with your network.
Click Open and follow the on-screen instructions. Alternatively, go to the search box on the taskbar and type Printing problem in, and then select Run Troubleshooter to download the printing troubleshooter.
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Sometimes a printer may install software that has a “virtual” printer so that when you hit the Print command, the virtual printer saves the file instead of the actual document you’re sending to the physical printer.ģ. It’s possible that you’re trying to connect to a WiFi printer that has set itself as the default. You can also perform a System Restore to go back to the default version or settings and try connecting to your printer again. In this case, reconnect your device to the network, reconfigure security settings to include printers, and/or install updated drivers. If you recently updated your browser, security software, operating system or firewalls, it could cause issues connecting to your printer.Confirm that your device is also on the right network especially where there’s a WiFi range extender as this creates separate networks, making it harder to connect.Ideally, it shouldn’t be too far from the router. Move your printer to where it gets the best WiFi signal without interference.Use a USB cable to connect and see if it works again.Check for any warning lights or error messages on the printer.Sometimes a print job with an error may hold up the line, the travel time for files from your device to the printer may take more time, or a larger document may take longer to download and process. Check the printer’s toner and paper, plus the printer queue.Connect your printer to your computer or other device.Make sure the printer is on or that it has power.
It’s possible to overlook some basics so here’s what to check for before moving to advanced steps:
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Knowing how to troubleshoot wireless printer issues can relieve some of that frustration.